Répondia becomes an official partner of TheFork!

Teamwork in a modern office at night, featuring laptops, sticky notes, and a city view. A blend of focus, collaboration, and a relaxed atmosphere.

Répondia is now an official partner of TheFork, a Tripadvisor company!


And that changes everything for our mutual clients:

Every booking saved by Répondia is automatically uploaded to TheFork. The guest is recognised, and their loyalty profile, preferences, and booking are instantly integrated into your reservation system, with zero effort from your staff.

No more manual entry. No more bookings slipping through the cracks. Just a seamless guest experience, from first click to table service.

This is exactly what we set out to achieve with Répondia: ensuring that every single touchpoint with your guests is seamless, premium, and fully automated.

TheFork drives millions of covers booked every month across Europe. Connecting our two systems puts this power directly at the service of your guest relations.

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Our sincere thanks to the Accor teams for their support in this initiative, and to the teams at TheFork for their responsiveness. This partnership is a testament to their trust.


🎁 To celebrate, we are offering 1 month of Répondia free of charge to all TheFork clients who contact us following this post.

Offer valid for 2 weeks 😊

We are proud of this partnership and look forward to receiving your feedback!

Let’s go! TheFork, a Tripadvisor company Répondia

#missedcalls #guestexperience #hotels #restaurants #thefork

To benefit from it as well, you can:

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Frequently Asked Questions

How does booking work with your Répondia?

When a guest leaves a voicemail, our AI analyzes the request (date, time, number of guests) and responds directly on WhatsApp. If any details are required, it asks the necessary questions. It then forwards the reservation to your teams for validation and integration into the booking system. No reservation is confirmed without prior validation by your teams.

Is setting up Répondia complicated?

What languages can your AI respond in?

Does Répondia replace my team?

What are the benefits for a small restaurant?

Does Répondia integrate with my reservation system?

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