Les Airelles choose Répondia!

Two professionals collaborate at a desk, discussing a project displayed on a computer screen in a modern office setting.

We are delighted to support Jardin Tropezina, the private beach of Château de La Messardière, one of the most prestigious palaces on the French Riviera.

After securing hundreds of bookings this winter in Courchevel, the Airelles collection is now deploying Répondia in Saint-Tropez, continuing their commitment to enhancing the guest experience and optimizing reservation management.

With Répondia, hundreds of missed calls will be handled seamlessly every month.

How?

As soon as a missed call is detected, guests are instantly contacted via WhatsApp:

- Bookings secured, 
- Inquiries answered, 
- Clear, precise interaction summaries sent directly to the team

All managed through an intuitive, easy-to-use mobile app.

And the results speak for themselves:

Last year, partner beach clubs secured an average of over 250 additional bookings—the equivalent of 3 extra fully-booked days during peak season—while significantly streamlining service and improving the overall guest telephone experience.

It is an honor to partner with such prestigious and demanding operators. The ongoing rollout of Répondia season after season further underscores the reliability and value of our innovative solution for industry leaders.

Thank you for your continued trust, Airelles 🌿

Répondia #guestexperience #sainttropez #missedcalls #bookings #tech #aiagents




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Frequently Asked Questions

How does booking work with your Répondia?

When a guest leaves a voicemail, our AI analyzes the request (date, time, number of guests) and responds directly on WhatsApp. If any details are required, it asks the necessary questions. It then forwards the reservation to your teams for validation and integration into the booking system. No reservation is confirmed without prior validation by your teams.

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